Ticket Sales
OUR CANCELLATION POLICY
This policy refers to ticketed events planned and presented by Minsterworth Village Hall only:
· If the event is cancelled by MVH (or by any organisation booked by the Hall, or is cancelled due to any legal change/mandate in Covid restrictions initiated by Government) then a full refund will be offered.
· If you buy tickets and are then unable to attend for any other personal reason, these are the options available to you:
- Try to sell the tickets yourself, and let us know to whom they have been sold
- Ask us to resell the tickets on your behalf. (We can only do this if we have sold out the event)
- If the event is sold out, we will endeavour to sell your tickets to people on our waiting list.
- If we manage to resell your tickets by any of the above routes, we will refund your initial purchase
We are unable to refund ticket prices for any other circumstances.
Effective from April 2022
· If the event is cancelled by MVH (or by any organisation booked by the Hall, or is cancelled due to any legal change/mandate in Covid restrictions initiated by Government) then a full refund will be offered.
· If you buy tickets and are then unable to attend for any other personal reason, these are the options available to you:
- Try to sell the tickets yourself, and let us know to whom they have been sold
- Ask us to resell the tickets on your behalf. (We can only do this if we have sold out the event)
- If the event is sold out, we will endeavour to sell your tickets to people on our waiting list.
- If we manage to resell your tickets by any of the above routes, we will refund your initial purchase
We are unable to refund ticket prices for any other circumstances.
Effective from April 2022